{"id":1017,"date":"2018-06-12T14:48:06","date_gmt":"2018-06-12T12:48:06","guid":{"rendered":"http:\/\/novadental.nl\/?page_id=1017"},"modified":"2018-06-12T14:48:06","modified_gmt":"2018-06-12T12:48:06","slug":"information-point-and-complaint-handling","status":"publish","type":"page","link":"https:\/\/novadental.nl\/en\/information-point-and-complaint-handling\/","title":{"rendered":"Information point and complaint handling"},"content":{"rendered":"<p><strong>Open your mouth<\/strong><br \/>\nDoes it occur once that you feel that we have inquired or treated you incorrectly or carelessly? Then open your mouth! Ask us for an illuminating conversation. Your dentist can explain why he or she did something in a certain way. Together you can search for the perfect solution.<\/p>\n<p><strong>Information point and complaints procedure<\/strong><br \/>\nIf you do not come together, you can get advice by telephone at the Dental Information Point (TIP). The TIP was established by our professional organization, the NMT. If this does not provide a satisfactory solution, you can use the NMT complaints procedure to which we are affiliated. There are two options, namely mediation and formal complaint handling, resulting in a verdict.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Open your mouth Does it occur once that you feel that we have inquired or treated you incorrectly or carelessly? Then open your mouth! Ask us for an illuminating conversation. Your dentist can explain why he or she did something&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1017","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Information point and complaint handling - Novadental<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/novadental.nl\/en\/information-point-and-complaint-handling\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Information point and complaint handling - Novadental\" \/>\n<meta property=\"og:description\" content=\"Open your mouth Does it occur once that you feel that we have inquired or treated you incorrectly or carelessly? 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